Terms of service

Terms of Service

Last Updated: August 21, 2026

Welcome to Rudrani Hub. By accessing our website and placing an order, you agree to the following Terms of Service. Please read these terms carefully before using our website or purchasing our products.

1. General Terms

Rudrani Hub operates this online store and provides products and related services to customers. By using our website, you agree to comply with these Terms of Service and all applicable laws.

We reserve the right to update, modify, or replace these Terms of Service at any time. Changes will become effective when posted on our website.

2. Products and Product Information

We make reasonable efforts to display accurate product descriptions, images, prices, and availability.

However, actual product colors, appearance, packaging, or specifications may vary slightly from the images shown on the website.

We reserve the right to correct errors, update product information, change prices, or discontinue products at any time without prior notice.

3. Orders

When you place an order on our website, you agree to provide accurate and complete information, including your name, delivery address, phone number, and email address.

We reserve the right to accept, reject, cancel, or limit any order at our discretion.

An order may be cancelled if the product is unavailable, the information provided is incorrect, or we suspect fraudulent or suspicious activity.

4. Cash on Delivery (COD)

Rudrani Hub offers Cash on Delivery (COD) for eligible orders.

For COD orders:

You must provide a valid name, phone number, and delivery address.
You agree to pay the full order amount when the package is delivered.
Please keep the required amount ready at the time of delivery.
Repeated refusal or cancellation of COD orders after dispatch may result in COD being restricted or unavailable for future orders.
COD availability may vary depending on the product, location, courier service, or order value.

5. Pricing and Payment

All product prices displayed on our website are subject to change without prior notice.

For COD orders, payment is collected at the time of delivery.

If any pricing or payment error occurs, we reserve the right to cancel the affected order and notify the customer.

6. Shipping and Delivery

Orders are shipped through our available shipping and delivery partners.

Estimated delivery times are provided for reference and may vary due to courier delays, weather, holidays, incorrect address information, or other circumstances beyond our control.

Rudrani Hub is not responsible for delays caused by third-party shipping providers.

For dropshipped products, orders may be fulfilled and shipped directly by our suppliers or fulfillment partners.

7. Returns and Refunds

Returns and refunds are subject to our Return & Refund Policy.

Customers must follow the return instructions provided by Rudrani Hub. Products returned without prior approval may not be accepted.

For damaged, defective, or incorrect products, customers should contact us as soon as possible after receiving the order.

8. Customer Responsibilities

Customers are responsible for:

Providing correct shipping and contact information.
Being available to receive COD orders.
Checking the order details before placing an order.
Using the website and its services lawfully.
Not attempting to misuse, disrupt, or damage the website or its services.

9. Prohibited Uses

You may not use our website for any unlawful or unauthorized purpose.

You must not attempt to interfere with the security, functionality, or operation of our website or services.

10. Intellectual Property

All content on the Rudrani Hub website, including logos, brand names, images, graphics, text, and website design, is owned by or used with permission by Rudrani Hub and may not be copied, reproduced, or used without authorization.

11. Third-Party Services

We may use third-party services such as payment providers, courier companies, suppliers, and other service providers to operate our business.

These third parties may have their own terms and policies, and their services may be subject to those terms.

12. Limitation of Liability

Rudrani Hub will not be responsible for losses or delays caused by circumstances beyond our reasonable control, including courier delays, natural events, technical problems, supplier issues, or incorrect information provided by the customer.