Shipping policy

Shipping Policy

Last Updated: August 21, 2026

At Rudrani Hub, we aim to deliver your order safely and on time. Please read our shipping policy below.

1. Order Processing

Orders are generally processed within 1–3 business days after the order is confirmed.

For Cash on Delivery (COD) orders, we may contact you by phone or message to confirm your order before dispatch.

2. Shipping Time

After your order has been shipped, delivery generally takes approximately 5–10 business days, depending on your location and the courier service.

Delivery times are estimates and may vary due to:

Courier delays
Weather conditions
Public holidays
Incorrect or incomplete address information
Remote delivery locations
Other circumstances beyond our control

3. Shipping Charges

Shipping charges, if applicable, will be displayed at checkout before you place your order.

Any applicable delivery charges may vary depending on the product, order value, location, or shipping method.

4. Cash on Delivery (COD)

We offer Cash on Delivery (COD) on eligible orders and locations.

For COD orders:

Please provide a valid phone number and delivery address.
Keep the exact or required amount ready when the courier arrives.
COD availability may vary depending on your location, product, and courier service.
Repeated refusal or cancellation of COD orders after dispatch may result in COD being restricted for future orders.

5. Dropshipping & Shipping Partners

Some products available on Rudrani Hub may be shipped directly from our suppliers or fulfillment partners.

Because of this, the packaging, shipping carrier, tracking information, and dispatch location may vary depending on the product.

6. Tracking Your Order

Once your order has been shipped, tracking details may be provided through the contact information you supplied during checkout.

Tracking information may take some time to become active after the shipment is handed over to the courier.

7. Delivery Issues

If your order arrives damaged, incorrect, or with missing items, please contact us as soon as possible at:

rudrani2418@gmail.com

Please provide your order number and clear photos or videos of the package and product so that we can review the issue.

8. Incorrect Address

Customers are responsible for providing accurate shipping information.

If an order is returned or delivery fails because of an incorrect or incomplete address, unavailable recipient, or repeated delivery refusal, additional shipping charges or other conditions may apply before we can arrange another delivery.

9. Delayed or Lost Shipments

Although we work with reliable shipping partners, delivery delays can occasionally occur.

If your order appears to be significantly delayed or lost, please contact us at rudrani2418@gmail.com with your order number so we can assist you.